You can easily track your order by accessing our "Order Tracking" page. Simply enter your order number along with the email address or phone number used at the time of purchase. If you already have a tracking number, you can enter it directly.

After clicking "Track", you will see the most recent status of your package.

Please note: it is completely normal for the tracking bar to remain at "Information received" until the package is out for delivery. Any new updates will appear at the bottom of the page as your order moves through the courier network.

Yes, we offer free shipping. All orders within Romania are shipped without any additional charges. We ship orders quickly so you can enjoy safe and reliable delivery without hidden costs.

Absolutely. If you're not 100% satisfied with your purchase, you can return it within 30 days of receiving your order. We aim to keep the process simple and hassle-free.

Our products correspond to the dimensions indicated in the size chart. You will find the size chart on each product page, which makes it easy to choose the correct size and ensures a perfect fit.

We're happy to help you anytime. Don't hesitate to contact us for advice, assistance, or product information.

Email: support@andreescu-bucuresti.com

Working hours: Monday to Saturday: 08:00 – 20:00